Shipping Policy

At CraviQ, we are committed to delivering your orders quickly, safely, and efficiently across India.

Order Processing

  • Orders are usually processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Estimated delivery time is typically 3–7 business days depending on your location.

  • Delivery timelines may vary during festivals, sales, or due to unforeseen courier delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • We may offer free shipping on selected products or promotional offers.

Order Tracking

Once your order is shipped, you will receive tracking details via Email, SMS, or WhatsApp to monitor your shipment status.

Delivery Attempts

Our courier partners will usually attempt delivery multiple times. If the order remains undelivered due to customer unavailability or incorrect address details, the shipment may be returned to us.

Incorrect Address

Please ensure that your shipping address and contact details are accurate. CraviQ will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged Packages

If you receive a damaged package, we recommend:

  • Recording a proper unboxing video

  • Taking clear images of the package and product

  • Contacting us within 48 hours of delivery

Contact Us

For shipping-related queries, contact us at:

📧 help@craviq.in

Thank you for shopping with CraviQ.